Absolutely brilliant , the place looks amazing , it's comfortable and inviting , greeted when you enter and offered a drink , I took a coffee which tasted fantastic , Claire is great , a bubbly and happy personality and made me feel comfortable and in safe hands , went for a new style hair cut and she talked me through it showed me how to style it after , my first experience at having my ears waxed , not as bad as I thought , will definitely be using again , great service 5*